Innoventure Holdings, LLC / Privacy
Privacy Policy
This Privacy Policy describes how Innoventure Holdings, LLC ("we," "us," or "our") handles information across our apps and websites, including Pepper — Personal Assistant, Alpha SafeNet, FreshieLoo, Proximity, and any future products we release under this policy (together, the "Services").
Each product also has a short product notice describing exactly what that product does and doesn't collect. Where a product notice is more specific than this policy, the product notice controls.
Product notices
Pepper — Personal Assistant · Alpha SafeNet · FreshieLoo · Proximity
Our approach
We build products to collect as little as possible. Where a product can work entirely on your device, it does — and we say so plainly in its product notice. We do not sell personal information, and we do not share it with third parties for their own advertising.
Information we may handle
What we handle depends on which Service you use:
| Category | Examples | Where it applies |
|---|---|---|
| On-device app data | Notes, tasks, settings you create in an app | Pepper (never leaves your device) |
| Website usage data | Pages visited, referrer, browser type, approximate region | Our websites (see product notices) |
| Purchase records | Subscription status, anonymized transaction identifiers | Paid apps, processed by app stores |
| Communications | Emails you send us for support | All Services |
Payments and subscriptions
In-app purchases and subscriptions are processed by Apple's App Store or Google Play. We never see your payment card details. For subscription apps, purchase receipts are validated through RevenueCat, a subscription-management service that receives anonymized transaction identifiers — not your name, email, or app content. RevenueCat's practices are described in its own privacy policy.
Hosting and infrastructure
Our websites are served by Cloudflare, which processes standard technical request data (such as IP addresses) to deliver and secure the sites. Where a site keeps basic visit statistics, its product notice says so.
What we don't do
- We don't sell personal information.
- We don't run third-party advertising or ad trackers in our apps.
- We don't use your content to train AI models.
- We don't collect data from our apps beyond what each product notice states.
Data retention
On-device data stays on your device until you delete it (in-app or by uninstalling). Website statistics are kept only as long as needed for operating the sites. Support emails are kept as long as needed to help you.
Your rights and choices
Depending on where you live (for example, under the GDPR in Europe or the CCPA/CPRA in California), you may have rights to access, correct, delete, or export personal information, and to object to or restrict certain processing. Because most of our products keep your data on your own device, the fastest path is usually the product's own delete controls — but you can always contact us and we will honor applicable rights requests. We do not discriminate against you for exercising them.
Children
Our Services are not directed to children under 13 (or the equivalent minimum age in your jurisdiction), and we do not knowingly collect personal information from them. If you believe a child has provided us personal information, contact us and we will delete it.
Security
We use reasonable technical and organizational measures appropriate to each Service. For on-device products, your data is protected by your device's own security (passcode, biometrics, encryption).
Changes to this policy
When we change this policy or a product notice, we'll update the "Last updated" date above. For material changes affecting an app, we'll provide notice in the app or on this page before the change takes effect.
Contact
Innoventure Holdings, LLC
support@innoventureholdings.com